INFORMATION TECHNOLOGY CONSULTING |
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Training, Troubleshooting and Support |
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New technology doesn’t always follow the expected outcomes. RCG provides training for your staff’s evolving needs, troubleshoot services and support.
Training
Physicians, technologists and medical staff must receive comprehensive training and support to successfully integrate new technology. RCG offers a wide array of training, education and support services, all customizable for your needs.
These services include, but are not limited to:
- Competency-Based Training Programs
- Training Project Plans
- Templates, Educational Tools and Aids
- Hands-on Training Seminars and Tutorials
- Training Certification Program for Physicians (Speech Recognition users)
- Training of On-Site Technical Training Support Staff
- Technical Troubleshooting
- Evaluation & Training in Operations & Technical Workflow
- Online Training tools
- Web-based Training
Troubleshooting & Support
1. On-Site Troubleshooting
RCG can send specialized teams to your organization to support various initiatives throughout the implementation and on an ongoing basis.
2. Off-Site Support
You will have ongoing access via telephone conference calls with our specialists at RCG. The specialists can offer support in areas such as:
- Service Measurements
- Workflow Re-engineering
- Film Reduction
- Modality Specific Processes
- Financial Analysis and Reporting
- Enterprise-wide Distribution
- Film Library Transformation
- Project Management
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