Operational Re-engineering

RCG conducts operational audits and recommends operating models that leverage your department’s valuable human and capital resources. Our team of specialists immerse themselves into your organization’s operations and work to collaboratively with you to develop unique, highly leveraged solutions specifically designed to achieve the goals of your organization.

Although the specific operational issues facing each radiology department are unique, RCG strives to achieve four major goals in all operational re-engineering engagements:

Maximize the efficiency of human resources

Leverage these resources to determine appropriate staffing levels, workflow, roles and responsibilities.

Create a workplace that promotes employee satisfaction

In this competitive market operational re-engineering must enhance the quality of work-life, improving the factors that influence employee retention and recruitment.

Leverage Technology and Capital Resources

RCG is committed to identifying ways in which technology can cost-effectively improve your operations. The RCG team works with your organization to demonstrate the potential value of new technology where appropriate.

Develop a patient centered, clinically appropriate process

All RCG recommendations are put under review by our clinical staff to ensure overall appropriateness. RCG recommendations will lead to improved appointment access, reduced patient wait times and access to final reports and exam images, while improving the overall level of satisfaction for both referring physicians and patients.

The RCG team uses a data driven approach and the application of best practices to isolate failure points and create opportunities for improvement in the following areas:

• Process Flow
  
• Staffing
  
• Productivity
  
• Management Practices
  
• Equipment Utilization
  
• Space Layout and Design
  

View other Management Consulting Services:

• Billing Management
  
• Strategy Planning
  
• Marketing Services
  
• Recruitment and Retention